How To Submit Bugs
From Iron Realms Nexus Client Documentation
Thank you for choosing the Iron Realms Nexus Client. We greatly appreciate your support and commitment to helping us improve our software. If you encounter any bugs or issues while using the Nexus Client, we encourage you to submit a bug report. By reporting bugs, you contribute to enhancing the overall user experience and ensuring a smooth gameplay environment.
To submit a bug report for the Iron Realms Nexus Client, please follow the steps outlined below:
Navigate to the Bug Submission Form: The following links provide a structured format for reporting bugs and collecting the necessary information to address the issue effectively.
For those of you without a character on an IRE game, you can submit issues here:
Provide Detailed Information: Fill out the Bug Submission Form with accurate and specific details regarding the encountered bug. Be sure to include the following information:
- Category Select the "General Category" for the time being.
- Reproducibility Select how easily you can reproduce this issue.
- Severity: Select a severity level for this issue.
- Priority: Select a priority level for this issue.
- Select Profile: Please, specify the platform and operating system you are using (e.g., Windows, Browser, Linux, iOS, Android).
- Summary: Give a concise and descriptive title for the bug report, summarizing the issue.
- Description: Provide a detailed explanation of the bug, including the steps to reproduce it. The more information you provide, the easier it will be for our development team to identify and resolve the issue.
- Severity: Assess the severity level of the bug based on its impact on gameplay or functionality (e.g., critical, major, minor).
- Priority: Assign a priority level to the bug, indicating its urgency in terms of fixing (e.g., high, medium, low).
- Steps To Reproduce: Please give us as much information as you can about how to recreate the issue you are experiencing.
- Additional Information Provide any other information about this issue you deem relevant.
- Upload Files: If applicable, attach relevant screenshots or log files that can assist in understanding and diagnosing the bug.
Monitor Bug Status: After submitting the bug report, you can track its progress through our bug tracking system. Our team will review the report, investigate the issue, and provide updates on its status as they work towards a resolution. Our Discord group also has a channel which automatically updates as bugs are addressed. You can find the group here: https://discord.gg/Tz7t5SaD4q
We highly value your contribution to improving the Iron Realms Nexus Client. Your bug reports help us identify and address issues promptly, ensuring a more enjoyable and stable gaming experience for all users. We appreciate your time and effort in reporting bugs and helping us make the Nexus Client the best it can be.
If you have any further questions or require additional assistance, please don't hesitate to reach out to our support team.